cheap fare guru Reviews and Complaints

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cheap fare guru Reviews

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  • DO NOT BOOK ANYTHING FROM THEM



    I booked a round trip ticket from New York City to Taipei from them, due to a death of a family member, I needed to postponed my return flight to one week later. Even with the death certificate of the family member, they charged me $375 for the process fee and claimed the airline wanted it. It has been two weeks later, I am still stuck in Taipei, and have not received my ticket. They are scam artists, do not book from them More...
    (Travel)
    lilykay0118's Picture   lilykay0118    0 Comments   Comments

  • DO NOT BOOK WITH THEM!!! STAY AWAY!



    I bought two tickets from Tampa Fl to Indianapolis In and payed 594$. I booked them for Oct 9th to Oct 14th. When they sent me the itinerary it was for the 9th till the 21st!!! I called them to make the correction, they said there would be a 300$ fee to change the dates. So I decided to just cancel the ticket and they told me they were non nonrefundable. On top of that if I wanted to cancel they would still charge me the 300$ and the price of the tickets. Then, to top it off, when I was talking with customer service trying to get this all straighten out I could barely understand the man... More...
    (Travel)
    marywaldrop's Picture   marywaldrop    2 Comments   Comments

  • Customer support sucks



    do not even think to book a ticket from them. I had purchased my ticket from newark to kolkata(travel date is end of April) two months back.Till that time there was no issue since I had not interacted much with their customer service.Two Week before when I had to cancel my trip , I called them up asking the cancellation charge for my tickets. One of their customer service guy probably Ron told me that they would charge 300 bucks for the same.I did ask them to cancel my ticket yesterday ,Paul told me that since this is none refundable ticket they would not pay me back even single penny for... More...
    (Airline)
    somnath's Picture   somnath    3 Comments   Comments

  • agent lied about ticket price



    I booked a ticket from DC to Atlanta and the charge was $388. An hour later, the agency called me and told me that the AirTran airline is modifying the ticket price and will now cost $489 ($450 for the ticket and the rest is agency fee). I believe them and bought the ticket. When I checked in at the airline, the receipt that AirTran charge CheapFareGuru is only $339.40. CheapFareGuru actually lied to me about AirTran's price change. When I called them to complain, the agent does not care, and I told her that I will file a complain with BBB and AirTran, etc. All she said is go... More...
    (Travel)
    lchu's Picture   lchu    Read The Conversation   Read The Conversation

  • Ticket



    I booked a ticket from DC to Atlanta and the charge was $388. An hour later, the agency called me and told me that the AirTran airline is modifying the ticket price and will now cost $489 ($450 for the ticket and the rest is agency fee). I believe them and bought the ticket. When I checked in at the airline, the receipt that AirTran charge CheapFareGuru is only $339.40. CheapFareGuru actually lied to me about AirTran's price change. When I called them to complain, the agent does not care, and I told her that I will file a complain with BBB and AirTran, etc. All she said is go... More...
    (Travel)
    lchu's Picture   lchu    1 Comments   Comments

  • stay away



    we booked a flight we had to cancel, we had no choice. we paid 1069.00 they are now trying to charge me another500.00 when i can get the flight on line for half that amount,i have been on he phone with them all day getting the run around, just wanted to warn anybody thinking of booking with them More...
    (Travel)
    lann1958's Picture   lann1958    7 Comments   Comments

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cheap fare guru Comments


Guruservice says: (2 years ago)
 0
On the website it does say all inclusive of taxes and fees. How do you expect the United States economy to grow? We have to charge the agency fee we are giving you service! Everybody in the world charges you a fee. You really think the clothes and the food you buy are at the same cost. Absolutely not! They are making money or else how are they suppose to pay the expenses. Why don't you put that in your little brain of yours. And still we are giving a lower fare! Thats why you came to our website because you have searched all other websites.






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