cheap fare guru Reviews and Complaints

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cheap fare guru Reviews

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  • Cheap Fare Guru



    My uncle bought a ticket for my and my fiancee to Spain as a graduation present to myself. My fiancee later discovered he had to return earlier than expected due to academic requirements. I contacted AirFareGuru to change our dates. After speaking to 5 reps I was informed the cost is $1,100 to simply change the dates. OUTRAGEOUS!!!! The difference in price between my flight and the earlier is only $80.00. This is robbery!! I then contacted the airline myself and they informed my AirFare Guru placed a block on my account making them the only persons capable of... More...
    (Airline)
    TamaraSpiller's Picture   TamaraSpiller    0 Comments   Comments
  • air ticket



    I bought an online ticket for my grand mom thru CheapFareGuru not aware that her visa was expired. I contacted them as soon as i knew the status of her visa to have them postpone her flight agreeing to pay for the cancellation fee of $350. Now my grand mom's visa has arrived, I called them back and was put on hold for over 40 minutes transferring between 4 different people. Still, no one could help me. They told me to call back and talk to a certain individual because that person was not there at the time. I called again on the 2nd day, and i was put on hold for over 20... More...
    (Airline)
    SaraThao's Picture   SaraThao    0 Comments   Comments
  • Scam Artists



    Purchased R/T Airfare from Westchester, NY to Osaka, Japan for $1607. I was sent email confirmation and a voice mail to call in to confirm the ticket and that the ticket and price were not guaranteed until confirmed (the credit card had already been billed the total amount). I returned the call and was told of a change in connecting flights and that it now arrives at one Tokyo airport and departs from another TWO HOURS AWAY! I told them it was unacceptable and to cancel which is when I was hit with a $150 cancellation fee??? I asked how that's possible since the flight... More...
    (Travel)
  • Good experience.



    After reading the reviews on this site I almost cancelled my booking made yesterday for tickets to London Heathrow.I am pleased that I did not as I got an email last night from the airline concerned confirming our seats.I did get a call back from Eros Travel earlier,they never asked for copies of any thing,all they did was ask me to confirm who I was and made sure that I was fully aware of my flight times and flight numbers.The caller may have had an Indian accent,how ever he was very polite and courteous. What ever this company policy was in the past it has obviously changed the way they... More...
    (Travel)
    kAKTUSALBIR's Picture   kAKTUSALBIR    1 Comments   Comments
  • Refund



    We were sent an email advising we will be charged $200 for the cancellation. and we cancelled just 3 days after we made the reservation. The email indicated we will be refunded the rest but it will take one to two billing cycles. It has been 6 weeks and nothing, I have sent emails and no response. Why would it take so long to get a refund when they got the entire amount up front right away? Why would it take so long to get half of it back as promised? It takes a second to get the money from your debit card but forever to get it back? More...
    (Travel)
  • DO NOT BOOK ANYTHING FROM THEM



    I booked a round trip ticket from New York City to Taipei from them, due to a death of a family member, I needed to postponed my return flight to one week later. Even with the death certificate of the family member, they charged me $375 for the process fee and claimed the airline wanted it. It has been two weeks later, I am still stuck in Taipei, and have not received my ticket. They are scam artists, do not book from them More...
    (Travel)
    lilykay0118's Picture   lilykay0118    0 Comments   Comments
  • DO NOT BOOK WITH THEM!!! STAY AWAY!



    I bought two tickets from Tampa Fl to Indianapolis In and payed 594$. I booked them for Oct 9th to Oct 14th. When they sent me the itinerary it was for the 9th till the 21st!!! I called them to make the correction, they said there would be a 300$ fee to change the dates. So I decided to just cancel the ticket and they told me they were non nonrefundable. On top of that if I wanted to cancel they would still charge me the 300$ and the price of the tickets. Then, to top it off, when I was talking with customer service trying to get this all straighten out I could barely understand the man... More...
    (Travel)
    marywaldrop's Picture   marywaldrop    3 Comments   Comments
  • Customer support sucks



    do not even think to book a ticket from them. I had purchased my ticket from newark to kolkata(travel date is end of April) two months back.Till that time there was no issue since I had not interacted much with their customer service.Two Week before when I had to cancel my trip , I called them up asking the cancellation charge for my tickets. One of their customer service guy probably Ron told me that they would charge 300 bucks for the same.I did ask them to cancel my ticket yesterday ,Paul told me that since this is none refundable ticket they would not pay me back even single penny for... More...
    (Airline)
    somnath's Picture   somnath    3 Comments   Comments
  • agent lied about ticket price



    I booked a ticket from DC to Atlanta and the charge was $388. An hour later, the agency called me and told me that the AirTran airline is modifying the ticket price and will now cost $489 ($450 for the ticket and the rest is agency fee). I believe them and bought the ticket. When I checked in at the airline, the receipt that AirTran charge CheapFareGuru is only $339.40. CheapFareGuru actually lied to me about AirTran's price change. When I called them to complain, the agent does not care, and I told her that I will file a complain with BBB and AirTran, etc. All she said is go... More...
    (Travel)
  • Ticket



    I booked a ticket from DC to Atlanta and the charge was $388. An hour later, the agency called me and told me that the AirTran airline is modifying the ticket price and will now cost $489 ($450 for the ticket and the rest is agency fee). I believe them and bought the ticket. When I checked in at the airline, the receipt that AirTran charge CheapFareGuru is only $339.40. CheapFareGuru actually lied to me about AirTran's price change. When I called them to complain, the agent does not care, and I told her that I will file a complain with BBB and AirTran, etc. All she said is go... More...
    (Travel)
    lchu's Picture   lchu    1 Comments   Comments
  • stay away



    we booked a flight we had to cancel, we had no choice. we paid 1069.00 they are now trying to charge me another500.00 when i can get the flight on line for half that amount,i have been on he phone with them all day getting the run around, just wanted to warn anybody thinking of booking with them More...
    (Travel)
    lann1958's Picture   lann1958    8 Comments   Comments

cheap fare guru Reviews By Product


cheap fare guru Comments


travaler says: (9 months ago)
 0
Cheapfareguru/Airtkt
This company is completely FAKE.

When I saw the deal almost half the price of all major websites, I decided to give it a try.
They sent me an email confirmation, but three days later i received another email saying that my ticket was canceled (and this is three days before the trip).

When i called the hotline, it sounded like it went straight to comeone's cel phone in India. The person said that nothing was charged on my credit card, and didnt see a charge on the card by the third day.
The following week they charged the full amount on my card, and told me it would take up to 2 months to refund the charge.

THIS IS A SCHEM, THE WEBSITE IS FAKE, DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION.



Guruservice says: (3 years ago)
 0
On the website it does say all inclusive of taxes and fees. How do you expect the United States economy to grow? We have to charge the agency fee we are giving you service! Everybody in the world charges you a fee. You really think the clothes and the food you buy are at the same cost. Absolutely not! They are making money or else how are they suppose to pay the expenses. Why don't you put that in your little brain of yours. And still we are giving a lower fare! Thats why you came to our website because you have searched all other websites.






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