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cheap fare guru Comments

dharani says: (3 years ago)
Cheapfareguru- Worst Experience.

When I saw a deal from sfo to india almost half the price of all major websites, I decided to give it a try.
They sent me an email confirmation, but i dint get my e-tickets, So, i called them up the next day to check if its confirmed. They said they will call me back in 2hours. After 2hours or so i got a message on my phone saying that my ticket has been cancelled. What the crap? I called them up again to know what is the reason. I also asked them why dint they call me to tell that my ticket is cancelled until i have called them up to check. They gave some reasons, after some discussion he dint know what to say, so he said they called me up but couldn’t reach me it seems :O which is for sure a lie.

Leaving all these apart, my funds are not available immediately which they said would be available immediately. Now how shud i book my another ticket if my funds are not available??

I sent a message on online chat, after some time he stopped replying to the messages also. Is this how they treat a customer?

When they say “all sales are final and guaranteed” what does it mean? it means they can cancel any ticket any time and happily send a message saying hey your ticket is cancelled??? they don’t hold any responsibility? how can anyone buy a ticket from this website with confidence? they shud at least replace the ticket with other airlines or compensate or do something for the trouble they created. This is not the way any company dealing with public should be.

They also say that the insurance bought with the ticket wont be refunded(ofcourse i dint buy but still). So they can cancel all the tickets and sell all there insurances which out actually providing any insurance,. this is a scheme. Great idea.

Worst Experince and horrible customer service.

Nappi says: (4 years ago)
I didn't seem to have a problem with them. I checked with the airlines and they everything was legit. My flight was changed to an earlier time but everything seemed fine.

travaler says: (5 years ago)
This company is completely FAKE.

When I saw the deal almost half the price of all major websites, I decided to give it a try.
They sent me an email confirmation, but three days later i received another email saying that my ticket was canceled (and this is three days before the trip).

When i called the hotline, it sounded like it went straight to comeone's cel phone in India. The person said that nothing was charged on my credit card, and didnt see a charge on the card by the third day.
The following week they charged the full amount on my card, and told me it would take up to 2 months to refund the charge.


Guruservice says: (7 years ago)
On the website it does say all inclusive of taxes and fees. How do you expect the United States economy to grow? We have to charge the agency fee we are giving you service! Everybody in the world charges you a fee. You really think the clothes and the food you buy are at the same cost. Absolutely not! They are making money or else how are they suppose to pay the expenses. Why don't you put that in your little brain of yours. And still we are giving a lower fare! Thats why you came to our website because you have searched all other websites.

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