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cheap fare guru Reviews

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  • Rebooking



    I had to cancel my flight due to some restrictions. I have been trying to call them for 2days, the only thing I'm getting is a busy signal. Finally someone answered and I was roundly told to call back tomorrow. I called back the following day, the supervisor is out of office. Please please help, I must travel ASAP. Looking at the complaints, it seems that they might be fraudulent activities with this company. Traveling on Lufthansa More...
    (Airline)
    Jano's Picture   Jano    Read The Conversation   Read The Conversation

  • ticket discrepancies



    I purchased a ticket at cheapfareguru's web site with my credit card on Wednesday. I immediately received an email from their site confirming the itinerary and that my credit card was confirmed. About 30 minutes later I received a call from someone who I could just barely understand who said he was calling from cheapfareguru. He said he was calling to "confirm" my flight and asked me to send a confirmation email back to him to accept the charges for the flight. He quoted details of the flight and 2 of the details were different than what their confirmation email had... More...
    (Airline)
    dlwilcoxen's Picture   dlwilcoxen    Read The Conversation   Read The Conversation

  • Change Of Ticket Price!!



    Hi, This is in reference to the Booking ID# 5FJQVO for the ticket travel date if 8th Feb and Return date is 11th March, 2015. I want to make the change in the return ticket from March 11th to May 27th, 2015 and I called up the customer service and got to know the penalty for $458 to pay. When I asked for the breakup of this amount, they mentioned that $300 will go to Airline, $25 is the cheapfareguru charges and rest of the amount of around $125 is the difference in taxes. Please explain why there is a difference in taxes I need to pay if I am only making the amendments in the return... More...
    (Airline)
    nitinkhunger86's Picture   nitinkhunger86    Read The Conversation   Read The Conversation

  • Scam Artists



    Purchased R/T Airfare from Westchester, NY to Osaka, Japan for $1607. I was sent email confirmation and a voice mail to call in to confirm the ticket and that the ticket and price were not guaranteed until confirmed (the credit card had already been billed the total amount). I returned the call and was told of a change in connecting flights and that it now arrives at one Tokyo airport and departs from another TWO HOURS AWAY! I told them it was unacceptable and to cancel which is when I was hit with a $150 cancellation fee??? I asked how that's possible since the flight... More...
    (Travel)
    epoc01's Picture   epoc01    Read The Conversation   Read The Conversation

  • Refund



    We were sent an email advising we will be charged $200 for the cancellation. and we cancelled just 3 days after we made the reservation. The email indicated we will be refunded the rest but it will take one to two billing cycles. It has been 6 weeks and nothing, I have sent emails and no response. Why would it take so long to get a refund when they got the entire amount up front right away? Why would it take so long to get half of it back as promised? It takes a second to get the money from your debit card but forever to get it back? More...
    (Travel)
    Minkina's Picture   Minkina    Read The Conversation   Read The Conversation

  • agent lied about ticket price



    I booked a ticket from DC to Atlanta and the charge was $388. An hour later, the agency called me and told me that the AirTran airline is modifying the ticket price and will now cost $489 ($450 for the ticket and the rest is agency fee). I believe them and bought the ticket. When I checked in at the airline, the receipt that AirTran charge CheapFareGuru is only $339.40. CheapFareGuru actually lied to me about AirTran's price change. When I called them to complain, the agent does not care, and I told her that I will file a complain with BBB and AirTran, etc. All she said is go... More...
    (Travel)
    lchu's Picture   lchu    Read The Conversation   Read The Conversation


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