cheap fare guru Complaint

cheap fare guru Complaint

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Bait-and-Switch Business Model


I don't get it. Do people actually reward this organization with their business? Here is my experience:

1. Search for flights between Boston and Lisbon.
2. Get search results that show a flight with SATA selling for 1050.
3. Select the flight because it is the best deal in town.
4. Get to the booking page and realize that these bastards pulled a bait-and-switch on me. The flight I am about to book is now with US Airways with a different schedule and different prices.
5. Curse under my breath as I exit the website, promising to never ever do business with them in the future. Ever.
6. Breathe a sigh of relief knowing that I was lucky enough to recognize the flight I was about to book was different. Others might not be so lucky.

Bottom line: Don't do business with CheapFareGurus. These guys deserve to go out of business. Liars.


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