cheap fare guru Complaint

cheap fare guru Complaint


Cheap Fare Guru baggage fees information incorrect

I booked a flight from Orlando, Florida to Singapore on this site. The flight information was incorrect. Originally my information showed layovers in Manchester and Munich, but my e-ticket confirmation did not have a layover in Munich. I had to contact the airline for the correct information. Also, the baggage fee information was incorrect. Cheap Fare Guru said a second bag on Virgin Atlanta would cost me $48 USD. After talking to Virgin Atlantic I was told that policy changed a year ago and it would actually cost me $100 USD. I would have never booked this flight if I had been given the correct information on Cheap Fare Guru. Now this flight is costing me more than I expected to spend and I could have gone with a more convenient arrival time on a different flight at the same cost after factoring in the baggage fees.

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