cheap fare guru Complaint

cheap fare guru Complaint


Never care about you once you made the reservation with them

I made reservation through cheapfaregure and later I wanted to prepone my forward journey. I called them almost like 20-30 times for changing my reservation. Every time I call they say "The changing department is not here. Please call again". The pricing of these guys is also not fair. They say when you change a ticket you will be charged $350 (which is more than any other site) and difference of fare. But when they say the total amount after repricing it will be completely different. They will add another $100-125 on top of it and they will never provide an explanation. They simply answer that system is showing these rates and we cannot offer any discount.

They play the cheapest business tactics. Never customer friendly. Hate it and worst experience of my first flight reservation.

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