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cheap fare guru Complaint - Total ripoff
cheap fare guru Complaint

cheap fare guru Complaint

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Total ripoff


I had to cancel my trip and received an email confirmation that the cancellation fee would be $200. When I wanted to rebook, they first did not answer the phone for days, then when I got an answer, was put on hold for an hour. They told me the rebooking fee was $535, although the same flight was then at a lower rate on their web site. They said it was against the rules to book me on the lower priced flight, they had to book me on a higher priced flight and charge me the extra cost. When I challenged them, they put me on hold again and then disconnected.


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