cheap fare guru Support Ticket

Change Of Ticket Price!!

Created By: nitinkhunger86's Picture nitinkhunger86 Last Reply: nitinkhunger86's Picture nitinkhunger86
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: General Replies: 0


This is in reference to the Booking ID# 5FJQVO for the ticket travel date if 8th Feb and Return date is 11th March, 2015. I want to make the change in the return ticket from March 11th to May 27th, 2015 and I called up the customer service and got to know the penalty for $458 to pay. When I asked for the breakup of this amount, they mentioned that $300 will go to Airline, $25 is the cheapfareguru charges and rest of the amount of around $125 is the difference in taxes.
Please explain why there is a difference in taxes I need to pay if I am only making the amendments in the return date?? I am travelling to and between the same countries and not making any changes to the travel country then why there is a tax difference I will be paying?? According to me, there should not be any tax difference I need to pay.

Secondly, if my travel class is Economy with E -Economy/Coach and if the seat is available for the date of change travel which is 27th May for the same flight, then why there is a amount of $300 I need to pay?? Ethihad Airline itself mentioned that they are not aware of $300 amount which cheapfareguru mentioned that it will go to Airline!!! This is not acceptable.

Please explain the breakup of the complete amount for the change of travel date from 11th March to 27th May.

Nitin Khunger


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