cheap fare guru Support Ticket

Refund

Created By: Minkina's Picture Minkina Last Reply: amandas82's Picture amandas82
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 2 years ago
Department: General Replies: 0

We were sent an email advising we will be charged $200 for the cancellation. and we cancelled just 3 days after we made the reservation. The email indicated we will be refunded the rest but it will take one to two billing cycles. It has been 6 weeks and nothing, I have sent emails and no response. Why would it take so long to get a refund when they got the entire amount up front right away? Why would it take so long to get half of it back as promised? It takes a second to get the money from your debit card but forever to get it back?


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