cheap fare guru Reviews and Complaints ^{All Reviews}

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Cheapfareguru- Worst Experience.

When I saw a deal from sfo to india almost half the price of all major websites, I decided to give it a try.

They sent me an email confirmation, but i dint get my e-tickets, So, i called them up the next day to check if its confirmed. They said they will call me back in 2hours. After 2hours or so i got a message on my phone saying that my ticket has been cancelled. What the crap? I called them up again to know what is the reason. I also asked them why dint they call me to tell that my ticket is cancelled until i have called them up to check. They gave some reasons, after some discussion he dint know what to say, so he said they called me up but couldn’t reach me it seems :O which is for sure a lie.

Leaving all these apart, my funds are not available immediately which they said would be available immediately. Now how shud i book my another ticket if my funds are not available??

I sent a message on online chat, after some time he stopped replying to the messages also. Is this how they treat a customer?

When they say “all sales are final and guaranteed” what does it mean? it means they can cancel any ticket any time and happily send a message saying hey your ticket is cancelled??? they don’t hold any responsibility? how can anyone buy a ticket from this website with confidence? they shud at least replace the ticket with other airlines or compensate or do something for the trouble they created. This is not the way any company dealing with public should be.

They also say that the insurance bought with the ticket wont be refunded(ofcourse i dint buy but still). So they can cancel all the tickets and sell all there insurances which out actually providing any insurance,. this is a scheme. Great idea.

Worst Experince and horrible customer service.

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